Townsend Bay Soap Company - Fine handmade soap since the late 1900s
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About Us
Customer Support
We care about our customers
We strive to make your experience shopping for and using Townsend Bay Soap Company products a pleasant one. Below are some of our policies that hopefully clarify things. If not, drop us a line!
Accepted Payment Methods
Our store accepts Visa, Mastercard, as well as payment by check or money order.

Shipping Policies
All orders under $50 will be charged a flat rate of $6.95 to a single U.S. address. All orders $50 and over will receive free shipping to a single U.S. address. Most orders will be shipped via USPS Priority Mail, which offers 1-3 day delivery times in the continental United States. For larger orders, we may choose to use FedEx or UPS Ground at our discretion. Orders from outside the U.S., please contact us for pricing and delivery options.

Privacy Policy
We will never share your information with any third party. All payment information entered through this web site is done so through a secure server with SSL encryption.

Ordering Questions
If you have special questions about ordering, please phone us on 1-360-681-6224 or send an email to tbsc@olypen.com. We would love to help!

Our Guarantee:
We want you to love our products!
We stand by the quality of our products. If you are not satisfied with your purchase for any reason, please get in touch via phone or email and we will strive to make it right, either through a refund or exchange.